REFUND POLICY
ALL ITEMS ARE QUALITY CHECK BEFORE BEING DISPATCHED. PEÓN DOES
NOT ACCEPT INCORRECT SIZE RETURNS OR EXCHANGES WITH THE EXCEPTION OF SPECIAL
CIRCUMSTANCES OR IF THERE IS A LATENT FACTORY DEFECT OR FAULT WITH THE ITEM. RETURNS WILL
ONLY BE ACCEPTED AT MANAGEMENT’S DISCRETION AND APPROVAL, REQUESTS NEED TO BE MADE
IN WRITING TO THE COMPANY AT THE EMAIL ADDRESS INFO(AT)PEON.CH .
UNLESS OTHERWISE AGREED BY THE MANAGEMENT OF PEÓN THE SHIPPING COSTS FOR RETURNING GOODS
ARE FOR THE COST OF THE CUSTOMER AND WILL NOT BE PAID BY PEÓN. THE RETURN ADDRESS WILL BE SUPPLIED
WITH THE CONFIRMATION, FOR EXCHANGES YOU WILL BE SENT THE REPLACEMENT GOODS (PROVIDED
THEY ARE AVAILABLE AND IN STOCK), FOR RETURNS YOU WILL RECEIVE A CREDIT/VOUCHER FOR USE
IN OUR ONLINE STORE OR A REFUND WILL BE ISSUED WITH APPROVAL OF MANAGEMENT.